I’ve always been interested in helping people, so my educational background and career path are likely no surprise! I have a Juris Doctor from the University of Richmond School of Law and a Master of Arts (MAIS) with a focus on Public Relations/Conflict Analysis and Resolution from George Mason University. I founded CiviliNation, a nonprofit organization dedicated to reducing online harassment, character assassination, misinformation, and violence, which I led for over ten years. I also wrote the book Civility in the Digital Age: How Companies and People Can Triumph over Haters, Trolls, Bullies, and Other Jerks (available on Amazon). Before that, I worked at an international professional services firm where I helped design, develop and implement alternative dispute resolution systems for Fortune 500 companies. Prior to founding CiviliNation I ran my own boutique communications consultancy and also worked with national agencies, where my experience included legal and corporate communications, online communications, and social media. I’ve been published and quoted in media such as New York Daily News, CNN, The Wall Street Journal, The Christian Science Monitor, Chicago Tribune, The Guardian, Fortune, U.S. News and World Report, USA Today, among others, and have presented at events and institutions such as the SXSW Online Harassment Summit, BlogHer, and the Centre of Excellence for National Security at S. Rajaratnam School of International Studies at the Nanyang Technological University in Singapore.