About

I help individuals and organizations problem-solve. Expertise in conflict analysis/resolution, teaching, writing, and internal, external, and online communication. ~ Invite me to work with you by reaching out here.


Philosophy

After living in four countries, nine U.S. states, and meeting people from all over the world, I’ve learned the true meaning of success: Close and supportive relationships, a lifestyle that fosters physical and emotional well-being, and a commitment to helping make the world a better place.


Select Work

  • Wrote the book Civility in the Digital Age: How Companies and People Can Triumph over Haters, Trolls, Bullies, and Other Jerks — listed in the Women’s Media Center Free Speech Project as one of the “10 Must-Read Books About Online Harassment and Free Speech.”

  • Founded and led CiviliNation, a nonprofit organization fighting online harassment, character assassination, misinformation, and violence.

  • Taught graduate courses at Georgetown University and Kent State University.
  • Provided Fortune 5 company with integrated conflict management services, and designed, developed, and implemented employment conflict management programs for Fortune 500 companies while working at a global professional services firm.


Media

Presented at the Institute for Universal Rights, Health & Justice Leadership Program, SXSW, the National Press Club, Braver Angels, Cision, AASCU’s American Democracy Project, Nanyang Technological University, Georgetown University, World Technology Summit, and others.

Quoted/published in The Washington Post, The Wall Street Journal, The Guardian, Fortune, New York Daily News, The Christian Science Monitor, Chicago Tribune, U.S. News and World Report, CNN, USA Today, CBC News, Fortune, la Repubblica, and VEJA, and others.


Education

Juris Doctor and Master of Arts (MAIS) with a focus on Public Relations/Conflict Analysis and Resolution.