"You Dirty #$&?*!"

MSNBC asks, “Are we living in an Age of Profanity?”  It certainly appears so:

  • 64% of those polled said they use the F-word, ranging from 8% who claim to using it “several times a day” to 15% who claim they use it “a few times a year.”
  • 62% of 18 to 34-year-olds and 39% of those 35 and older claim they swear during conversations at least a few times a week.
  • 74% of women and 60% of men said they are bothered by profanity.
  • 39% of women and 54% of men said they swear a few times a week.

The best quote in the article comes from Joe Cormack, a bartender from Fort Dodge, Iowa, who apparently hears customers use the F-word so frequently he feels he needs to intercede:

‘Do you have any idea how many times you’ve just said that?” he reports saying from time to time. “I mean, if I take that out of your vocabulary, you’ve got nothin!’ “

Additional Info: Jack Yan points out a side benefit of not cussing, namely that “your speech becomes more economical because you have been using the f word as a ?ller like um or er.”  Now that sounds like a darn good reason to me!


Police Departments Pull Out All Stops To Recruit Officers

Years ago I took part in a simulated hostage crisis exercise conducted by the Alexandria, Virginia Police Department. The exercise was created to help officers test their negotiation and their rescue skills and, as such, I and my fellow hostages were asked to play our roles as realistically as possible upon finding our bus taken over by a crazed gunman.

Keeping in mind that this was pre 9/11 and citizens still believed that their compliance might result in a safe release, we tried not to antagonize the gunman. We hoped for the best as he negotiated with the police and just prayed that he wouldn’t loose his cool — no one wants to be shot or killed, even in a simulation. When the officers finally stormed the bus and handcuffed us before dragging us outside onto the pavement, it felt all too real. (Quick note: the officers, not certain who among us was the gunman and who might have developed some loyalty to him, took the precautionary step of handcuffing us all.)

This little exercise reinforced my belief that law enforcement work isn’t easy. Between risking lives for modest pay to dealing with a distrust of police officers among certain segments of the population due to an abuse of the uniform by some, law enforcement work is frequently under-appreciated or even unappreciated.

Now the Washington Post reports that “more than 80 percent of the nation’s 17,000 law enforcement agencies, big and small, have vacancies that many can’t fill, police officials estimate.” With reasons ranging from service-minded people choosing to join the military, to an increase in baby-boomer retirement and a more educated population pursuing other career paths, the police shortage is being felt across the country.

According to the Washington Post, some counties, in an effort to attract viable candidates, are offering a variety of incentives such as signing bonuses (Prince William County, Virginia, for example, offers a $3,000 signing bonus), bounties for referrals and pay increases. Prince George’s County, Maryland even began a $1 million dollar advertising campaign last summer.

Police departments have taken other steps as well:

“Departments have dropped their zero-tolerance policy on drug use and past gang association, eased restrictions on applicants with bad credit ratings, and tweaked physical requirements to make room for more female candidates or smaller male candidates, police officials said. Departments also offer crash courses in reading and remedial English for the written parts of the entrance exam, and provide strength and agility coaches for the physical part — all of which have raised concerns about how qualified some of the new personnel will be.”

Unfortunately such actions aren’t without risk:

” ‘That [hiring less-qualified people] is clearly a concern, and police chiefs are very uneasy about that possibility,’ said Hubert Williams, president of the Police Foundation, a law enforcement advocacy group. ‘The question is, do we keep our radio cars empty or hire people who a few years ago we wouldn’t have hired? It is very problematic.’ “

This sentiment is echoed by others:

“There are concerns, said Elaine Deck, a researcher at the International Association of Chiefs of Police, that staffing changes and shortages could affect public safety and the well-being of law enforcement officers. The LAPD, for example, is too short-staffed to investigate complaints against its officers, so that many complaints from 2005 may not result in punishment until this year.”

 


How To Get Ahead

Just one post young, a new PR blog has garnered a lot of attention, both in links and in comments.

For all you PR students out there, especially the women, here’s apparently the winning formula:

Additional Info: For a broader view on this topic, see Robert French’s post.


With Canada’s Seal Hunt Less Than Two Days Away, Rhetoric Is In Overdrive

As the countdown ticker on the Humane Society of the United States site shows, Canada’s infamous yearly seal hunt — this year permitting the killing of 325,000 young seals — is less that two days away (at the time of this writing, 1 day and 19 hours).

With both supporters and opponents of the hunt preparing for the international media attention this event attracts, rhetoric is in overdrive.

From the Fisheries and Oceans Canada site:

  • The Seal Hunt Management Plan’s objectives are to “ensure conservation and sustainability, long-term sustainable use, humane hunting practices, and encourage fullest use of hunted seals.”
  • “The commercial seal hunt in Atlantic Canada in 2005 was the source of more than $16.5 million in direct revenue from the sale of product – virtually the same as in 2004, and up from an estimated $13 million value in 2003.”
  • “The seal harvest in Atlantic Canada has been directed at beater pelt sales (independent harp seals between 25 days and 13 months of age).  The primary market is for beater pelts, which can fetch up to $70 each in strong markets.”
  • “The hunting methods presently used were studied by the Royal Commission on Seals and Sealing in Canada and they found that the clubbing of seals, when properly performed is at least as humane as, and often more humane than, the killing methods used in commercial slaughterhouses, which are accepted by the majority of the public.”
  • “Methods used to kill seals in Canada were found to be generally more humane than the shooting of animals for sport. The Commission also found that no methods of killing which have come to their notice, other than clubbing or shooting, achieve acceptable standards of humaneness.”

Additional statements from a recent CBS News article:

  • “…the reality is that whitecoats can’t be hunted anymore. But it’s also true that young harp seals lose their white coats (and their protection) at about 12 to 14 days of age. After that, they’re fair game for hunters, although they’re usually about 25 days old before they’re hunted. Most harp seals taken are under the age of three months. Young yes, whitecoats no.”
  • “A 2002 report in the Canadian Veterinary Journal found that ‘the large majority of seals taken during this hunt … are killed in an acceptably humane manner.’ This study found that 98 per cent of hunted seals it examined had been killed properly. The federal Department of Fisheries and Oceans (DFO) cites this study among others as proof that the hunt opponents are wrong in their accusations of widespread cruelty. And regarding the ‘skinning alive’ charge, the DFO says appearances can be deceiving. ‘Sometimes a seal may appear to be moving after it has been killed,’ the DFO says. ‘However, seals have a swimming reflex that is active, even after death. This reflex falsely appears as though the animal is still alive when it is clearly dead – similar to the reflex in chickens.’ “
  • According to the DFO, “the club, or ‘hakapik,’ used by many sealers is ‘an efficient tool’ that kills ‘quickly and humanely.’ “
  • “The federal government acknowledges that it has laid more than 200 charges against sealers since 1996, but argues that shows it’s serious about enforcing its regulations.”

And finally, from the Humane Society of the United States, a video and slide show (scroll midway down page to find). Despite the pictures of whitecoats intended to pull at everyone’s heartstrings, these images speak volumes.



The Politics of Birth Rates: Declining Birth Rates Among Liberals Foreshadows A More Conservative Future

In a recent NPR interview, Phillip Longman, author of The Empty Cradle: How Falling Birthrates Threaten World Prosperity And What to Do About It, explains how birth rates and political leanings are intertwined:

It turns out that people who hold a broad range of social attitudes that most of us would recognize as liberal or progressive on average have dramatically fewer children than people who hold attitudes that most of us recognize as socially conservative….

All around the world, fertility is falling, but it’s falling least among Mormons, Islamic Fundamentalists, Christian Fundamentalists, people who adhere to a more traditional and socially conservative way of life. The three big Abrahamic religions, Judaism, Christianity and Islam are all relentlessly pro-natal. They counsel to go forth and multiply. So it’s not entirely surprising that people who take their scripture literally act on it.

He points out that the birth rates in Utah and Vermont, for example, vary by 40%. Dissecting the 2004 Unites States presidential race, Longman writes:

In states where Bush won a popular majority in 2000, the average woman bears 2.11 children in her lifetime — which is enough to replace the population. In states where Gore won a majority of votes in 2000, the average woman bears 1.89 children, which is not enough to avoid population decline. Indeed, if the Gore states seceded from the Bush states and formed a new nation, it would have the same fertility rate, and the same rapidly aging population, as France — that bastion of “old Europe.”

If Gore’s America (and presumably John Kerry’s) is reproducing at a slower pace than Bush’s America, what does this imply for the future? Well, as the comedian Dick Cavett remarked, “If your parents never had children, chances are you won’t either.” When secular-minded Americans decide to have few if any children, they unwittingly give a strong evolutionary advantage to the other side of the culture divide. Sure, some children who grow up in fundamentalist families will become secularists, and vice versa. But most people, particularly if they have children, wind up with pretty much the same religious and political orientations as their parents. If “Metros” don’t start having more children, America’s future is “Retro.”

And in a just-published article he says:

In Europe today, for example, how many children different people have, and under what circumstances, correlates strongly with their beliefs on a wide range of political and cultural attitudes. For instance, do you distrust the army? Then, according to polling data assembled by demographers Ronny Lesthaeghe and Johan Surkyn, you are less likely to be married and have kids—or ever to get married and have kids—than those who say they have no objection to the military. Or again, do you find soft drugs, homosexuality, and euthanasia acceptable? Do you seldom, if ever, attend church? For whatever reason, people answering affirmatively to such questions are far more likely to live alone, or in childless, cohabitating unions, than those who answer negatively.

Does your family size fit the liberal & progressive versus conservative categories described here?

 


Interview with Rick Klau, FeedBurner’s Vice President of Business Development

Last week, I had the pleasure of having dinner with Rick Klau, FeedBurner’s Vice President of Business Development. It was a great evening of catching up, as well as talking about social media, technology and politics.

Rick shared some of these views during an interview conducted on March 14.

——————————————————————–

AW: I read on your blog that Newsweek in now using FeedBurner. Can you tell us what this means for the company and for the media in general?

Klau: At a high level, Newsweek is one of several large publishers that have chosen to use FeedBurner for feed management. One of the things in particular that was interesting to Newsweek was the ability to augment content in their feed with dynamic links back to their site and to other web services such as Technorati and del.icio.us, which provide easier and more effective ways for their readers to interact with Newsweek content. So, for example, when Newsweek publishes an article, as blogs and other websites link to that content, that creates a bit of a conversation.

By using FeedFlare to interact with services like Technorati, Newsweek is able to expose to readers where that conversation is going and how they are participating in it. Newsweek has been pretty forward-thinking in how to engage the larger Internet community as they produce more content, and I think that using FeedBurner is just an extension of that for them.

It’s exciting. They’re participating in the ad networks, so there’s opportunities for us and Newsweek to work together to make feeds a bigger and more strategic part of their content strategy in general.

AW: You were saying that Newsweek is very forward-thinking. Obviously there are some mainstream media outlets that haven’t gotten to the same point yet. Do you think that entities like Newsweek help get the ball rolling?

Klau: I sure hope so. I was talking to somebody last summer and made the distinction that the first half of 2005 was a lot of publications thinking about whether they would embrace feeds, and the second half of 2005 was them trying to figure out how to do it.

Now we really see most publications and most publishers thinking more broadly about how to make feeds a part of their content strategy, and understanding that there’s an audience that’s going to be consuming their content by way of feed – and then trying to figure out how many of those people are going to come back to the website, how many of those simply consume the content in the feed by itself.

It’s important for publishers to understand the dynamics of the feed audience versus the web audience, and try and connect the dots between the two. We certainly would like to think that we’re in the middle of that discussion in working with a number of exciting publishers, folks like USAToday and Reuters and others where the thinking is pretty big about where this goes. We’re very excited to be a part of that.

AW: Given your position at FeedBurner, you have a unique opportunity to observe how stories, controversies and conflicts play out online. Can you provide an example of one and what the life cycle of a controversy would be?

Klau: We certainly have an opportunity [to observe], given the somewhat unique nature of how FeedBurner’s positioned; we have almost 150,000 publishers using us, in many cases publishers means a blogger, a podcaster. When you are a service that those people rely on, they tend to take it pretty seriously and they also tend to talk about experiences – good, bad or otherwise.

Late last summer we had an interesting mini-issue come up as a result of some confusion on the part of one of our then-users, Leo Laporte, who runs a very popular podcast called This Week in Tech. It was interesting to watch as Leo posted on his site some concern about information that he believed FeedBurner had made public, when in fact, as it later became obvious, it was Leo himself who had made it public. Nevertheless, Leo runs a highly-trafficked website and had hundreds of people commenting on his site who were of the impression that FeedBurner had somehow done something wrong.

So we found ourselves for the majority of that Saturday night – I happened to be on vacation with my family – and most of Sunday, online monitoring the ripple effect of people talking about this issue. We were trying to be very proactive and not point fingers (no one wins when you’re trying to blame something on somebody else), but wanted to simply make sure that people were commenting with all of the information. We were quite confident that if people were aware of all the information, they’d see that we hadn’t done anything wrong and that we were helping to resolve the issue with Leo.

The interesting byproduct was that, because tools like Technorati make it very easy to monitor conversations at they happen in real time, we were able to spend the next 36 hours really doing nothing but leaving comments on weblogs as people would make posts about what they were perceiving to be going on at This Week in Tech.

When Monday morning rolled around, instead of having this controversy percolate for 36 hours in a vacuum, we’d really poured a lot of water on what were about to be flames. So those who did comment on Monday morning – some of the people who were fortunate not to be near their computers over the weekend – instead of commenting on what appeared to be a big problem, were all commending FeedBurner for the fact that we were proactively engaging the community and responding to questions that had been raised.

Ironically, what started with somebody pointing the finger at FeedBurner and saying, you guys made a mistake, [changed to him] later essentially recant[ing] and Monday morning [having] a lot of people pointing at FeedBurner saying, look at what a great job that company did, they were very eager to engage and answer questions and acknowledge when lessons were learned and what could be done differently.

It was very interesting to watch that happen, in contrast to companies that ignore these conversations at their peril and then find that it bubbles up from a couple of weblogs to a lot of weblogs to a journalist who gets hold of it, and suddenly you’ve got a major media outlet covering a story that you didn’t douse when the flames were tiny.

AW: The point to take away from this is that you’ve got to proactively monitor what’s being said about you online and then jump in right away to correct any inaccuracies.

Klau: That’s right. That second issue is one I think a lot of companies, especially those that don’t live and breathe the online world, are particularly worried about. They’re happy to monitor the conversations so that they think they’re aware of what’s going on, but they’re reluctant to actually participate in the conversation. And that’s a decision that I think ends up leaving the company exposed. If you’re monitoring the conversation but don’t tell people you’re monitoring, and don’t answer questions when they’re raised, then the natural conclusion that people would make is that you’re not listening at all.

A perfect example of that was last year with Jeff Jarvis talking about his hellish experience with Dell. Dell later was asked about this escalating series of complaints that Jeff was leaving and that others were leaving through comments on his blog. Folks at Dell said, yes, we were aware of what was being said, but we have a general policy that we don’t leave comments on blogs. So no one was hearing Dell’s side of the story. And as a result, the conclusion people were making at the time is that Dell just must not be paying attention. I think they’ve taken steps in the last several months to try and correct that, but that’s a very good example of [what happens] if you don’t jump in, if you don’t speak up, if you don’t acknowledge hey, we’re here, we’re listening, let us know how we can answer your questions, people just aren’t going to know that you’re there.

AW: Do you see a reluctance to join in the conversation as being based on some legitimate concern that it will raise legal issues or legal liability somewhere down the line, or do you believe this reluctance is just based on undefined fear?

Klau: It’s probably all of the above. I was a speaker at a panel at a Forrester bootcamp last year where a group of us was convening to talk about social marketing and how you engage the community in conversations. It was interesting to note from people in the audience that very often the reason for lack of dialogue was a feeling that that particular person was not empowered to speak on behalf of the organizations, that you had a very structured, centralized PR focus within the company that said, any questions about the company are answered by the company spokesperson. As a result, everything needed to get funneled through that one person or that one group. So you might have a line manager who manages a particular product line and sees a discussion happen on blogs, and he’s suddenly not able to jump in and say, hey, this is who I am, this is what I do and how can I help? Instead, he’s then just sending an e-mail to somebody in marketing asking them to do something about this. That approach will just get committeed to death.

AW: A lot of public relations professionals are encouraging their clients to step into the mix and engage in those conversations, instead of having some written statement that they read to the media.

Klau: Like with anything, there’s going to be a period of transition where there are companies that feel very comfortable doing this because it’s a part of their culture and a part of their expectation. I think you’ll see other companies that just don’t feel comfortable having tens or dozens or even hundreds of people able to speak on the company’s behalf. That’s just a decentralization of the spokesperson role that is going to take a while for them to feel comfortable with.

AW: In the online world there’s been the creation of what I call the Cult of Personality, which has made mini-celebrities out of some people such as Microsoft’s Robert Scoble, Edelman’s Steve Rubel and Shel Israel, co-author with Scoble of Naked Conversations. What are your thoughts on this relatively new phenomenon, and how do you compare your role at FeedBurner as company evangelist with the other people I mentioned?

Klau: In answer to your first question, I think it’s a fantastic development that mirrors something I watched happen in the political realm, being involved in the 2004 presidential campaign.

Generally speaking, historically people see companies as entities and not really a collection of people working on their behalf. Or, you see Microsoft as Bill Gates and you see these companies that really only have one face to them. It becomes very easy to distance yourself from companies or campaigns, in the case of politics, where you don’t feel like you have a personal connection to that organization.

What I think Scoble has done a wonderful job of giving Microsoft a face and a personality, and that’s led to hundreds of other employees at Microsoft taking up a similar mantle with respect to their individual products and groups. What that’s done is not only humanize the organization to a certain extent, but it’s made it much easier for people who want to engage with Microsoft to feel like they have a way to do that. And it’s taken Microsoft from being a multi-billion dollar company to one guy’s weblog.

You may not agree with everything Robert says, or anybody else at Microsoft for that matter, but Robert’s phenomenal – I’ve never had a situation where I’ve sent Robert an e-mail and not gotten a reply within a day.

There have been several cases where he’s not been shy in disagreeing with Microsoft. One example I recall was quite dramatic, namely when Microsoft had long lobbied for legal protection of same-sex couples, such as wanting to make sure benefits like health insurance were available to all couples. Due to some lobbying from a far right group that had threatened to boycott Microsoft, Microsoft decided to essentially abstain from lobbying on that particular issue in the Washington state legislature. Robert hit the company with both barrels and said, this is not the company that I work for, we are a company that believes in equal rights for everyone and this is wrong. He didn’t pull any punches, he didn’t mince words. Some people were very surprised by his tone. But then, with permission of Steve Ballmer, he had an e-mail dialogue with Steve that resulted in Steve changing the company policy. I’m probably not the only one who watched that progression over the course of a week or so and thought, here’s a company that’s willing to admit it has made a mistake, it’s listening to its employees. From a recruiting perspective alone, that’s worth its weight in gold. And these are the kinds of conversations that people were simply not seeing before folks like Robert and others at other companies showed up.

In terms of my role at FeedBurner, we’re talking far different orders of magnitude. First of all, we’re a much smaller company. Second of all, I don’t have the sole claim to being a company spokesperson – our CEO does quite a bit of that, as do several others at the company – so I become one voice among many. If anything, what you see is people talking about the fact that FeedBurner proactively engages others when they ask questions on their blogs or post questions in forums. They don’t see any one of us as individually representative of the company, but instead they see a group that is very committed to the medium in which we work. So any one of us ends up serving as that spokesperson, depending on the day of the week or the particular subject. It’s something that we all have internalized and as a result, we all end up serving in that function.

AW: You mentioned the 2004 presidential campaign. Based on your involvement in various political campaigns, how do you view the relationship between MSM and other types of media with regard to political commentary? Do you view them as being independent, competitive, or inter-dependent?

Klau: In a lot of ways they’re probably inter-dependent. What I believe a lot of weblogs in the political world have done is make it easier for the grassroots and the individual supporters of a campaign or a particular candidate or subject to have information distributed to them. What you end up having is groups of people who feel stronger about [a particular] subject because they have more information. So it becomes a self-reinforcing thing within the groups. What that does then, to a certain extent, is polarize those groups because you become a little bit more steadfast in your beliefs or your claims of being right versus some other person. But it also serves as a very good sounding board that ends up reflecting coverage in the media.

You’ll see ideas take hold in blogs that will then, a day or a week later, show up in commentary about a particular race. You’ll also see bloggers who will, like a dog with a bone, get onto a story that many typical publications would not chase down because they have other things occupying their time. Sure enough, some of those turn into very, very big stories.

Josh Marshall was the first example of that. Josh has been a friend of mine for well over a decade, and back before blogs and politics were really seen as bread-and-butter, he was largely responsible for the whole debacle with Strom Thurmond and the takedown of former Senate Majority Leader Trent Lott. Lott had made a comment about how good things were in the old days, which was a veiled reference to segregation policies. Suddenly you had an issue that many people went wink-wink, nudge-nudge about, saying that’s just Trent Lott being Trent Lott. But Josh held on to it and kept at it and said, this is actually a fairly significant declaration from a senior official in the Republican party. Sure enough, a week later it started showing up on the New York Times and the Washington Post, and you had President Bush saying that Lott probably needed to step down.

I think there is certainly a cooperative relationship and also some competition. Some publications see bloggers as being less professional, which of course they are since they’re not paid nearly as much, if anything. But then I saw an interesting little snarky response by David Weinberger pointing out that the New York Times, on the day after Dana Reeve died, had in the same article misspelled her last name. If the mainstream media’s critique of bloggers is that they’re not edited and they don’t have a filter and they’re not upholding standards, the reality is that we see some of those same things happen in the mainstream media. What you find is that both groups end up serving a very valuable role in the ultimate goal of distributing information, giving people a voice so that good information makes it out.

AW: During the next presidential election and the party nominations before that, what do you think we can expect to see in terms of campaigning? Will we see more attempts to find sympathetic bloggers to get candidates’ messages out?

Klau: There’s no question that that will happen. We already saw it with the Republicans paying a couple of bloggers in the South Dakota race against Tom Daschle where those two bloggers in particular didn’t disclose that they were on salary to the campaign running against Daschle, yet were frequently breaking news about the race. And then the campaign was pitching to the media, look at what these bloggers are talking about, there’s this grassroots groundswell support against Daschle. It was a nice little, self-fulfilling operation. There’s no question Democrats will do the same.

I think from candidates’ perspective, we’re probably still another cycle away from seeing a dramatic change in seeing how they use technology. For all the successes that the Howard Dean campaign had, which I was fortunate to have been involved in, a lot of people still look at that campaign and say, well, he lost. He lost for some fairly pedestrian and conventional reasons, which were that the campaign ended up being not managed very well, which Dean has taken responsibility for. He had different factions within the campaign, and as the candidate he didn’t chose to address those at a time when it could have helped, and so the campaign ended up running aground. I don’t think the technology strategy can really be blamed for that, any more than it could have taken exclusive credit for what might have been his success. I think there were some very interesting dynamics in play that we’ll see take hold in other races, but probably not until the 2012 race. We’re still in a fairly traditional cycle where you’ll see traditional candidates like Hillary Clinton and Mark Warner.

Warner is actually doing some interesting things, having hired a guy named Jerome Armstrong who, along with Markos at Daily Kos, have been probably the two most active individuals in how to use the Internet in political campaigns. So it may be that we see some interesting stuff come out of the Warner campaign sooner than I expect.

AW: You mentioned Clinton and Warner. What about Barack Obama?

Klau: I’d love to see him run, as I’ve talked with you about in the past. I’m very fortunate to have met him and that I was able to help out in some small way with his 2004 campaign. He’s been pretty clear in interviews that 2008 is not a year he’ll be running for president, much to the chagrin of many people who would love to see him in the running sooner rather than later.

AW: You just talked about politics within the United States, but what are some of your thoughts on how social media impacts the image of the American government and American citizens abroad?

Klau: Going back to the comments I was making about Robert Scoble and Steve Rubel or others, I think the best thing that candidates – and certainly when you talk about the image of the American government abroad – and elected official can do is to humanize and give a face to the decisions that they make and the positions that they take, and communicate that. One of the things I think is terribly exciting to see, speaking of Barack Obama, is his podcast where every week he’s taking anywhere from 5-20 minutes to chat with people. It’s kind of a high-tech version of FDR’s fireside chats from so many years ago.

What that means is that anyone around the world who wants to hear from Obama will get information delivered to them in his voice about issues of the day. Last week he was talking about energy policy and the fact that, using the example of Brazil, five years ago 3% of their cars had alternative fuel capabilities and just 5 years later, 70% of their cars do. And that was just because the Brazilian government made a commitment to say, this is a priority, we need to be independent of foreign oil, we can’t sacrifice our security. Those were figures I wasn’t aware of, and yet here I am hearing this in a non-confrontational, very conversational way from Senator Obama.

When he traveled through the Middle East a couple of months ago, he called in from the airport in Jordan. What you heard was essentially a voice mail left by Senator Obama with very current, raw impressions saying, here’s what I saw in Kuwait, here’s what I saw in Iraq and here’s what I saw in Israel. Those are the kinds of things that, when the candidate’s or official’s message is filtered through the press, you only ever hear a sound bite of, you only see one quote in the paper, you only see a 5 or 10 seconds snippet on TV.

But when you’re hearing all of 5 or 10 or 20 minutes of that individual on a regular basis, you’re going to get a much better sense of how that person thinks about things and how they approach issues. They’re going to seem much more approachable to their constituents or people around the world – and that can only have a positive impact. And that’s not just true of Democrats. I’m certainly partisan in this matter, but the same is true on the other side of the aisle. There are Republicans who are absolutely committed to government succeeding and taking its responsibility seriously. I may disagree with how they come down on certain issues, but if I see that they come at the issues with integrity and having thought through them well, that’s a net positive for the process. That’s going to give me as an individual more confidence that the government is going to do its job than having people screaming at each other all day long.

Whether that’s a podcast or a weblog or whether that’s just sending e-mails, I don’t think the technology necessarily has to be that sophisticated. It’s a commitment to personalizing the message that we’ve moved away from, and it’s nice to see the technology allowing us to move back to that.

AW: You’ve become increasingly involved in politics over the last several years at the local, state and national levels. Let’s say you were running for office. What approach would you use, especially as it relates to online media, to get your message out to the public?

Klau: It’s a big if whether I’d run for office – you’d have to clear that through my wife first! Certainly people need to hear how you approach problems, how you think through solutions. Too often the political process ends up about who can scream louder than the other guy, or who can appeal to the most motivated of voters, who are typically the most polarized of the groups. It’s all about engaging with people who have honest day-to-day issues that they want to know someone else is watching their back about.

In the town I live in here in Illinois, we have a primary that’s a week away. We have a referendum on the ballot about funding a third high school in our school district, and I’ve never see the community this politically active. We’re seeing half a dozen letters to the editor a day, we’re seeing people walk door-to-door, and it’s honestly about people feeling like they have some stake that needs to be addressed.

How would I use technology? It’s not about using technology for technology’s sake, it’s about letting people know that there are important issues in play, that there are important decisions that are going to be made that are going to affect them, and letting them know how the candidate would approach them. We’ve become so disconnected from the process that it becomes really hard to see on a day-to-day basis what Congress does that affects us, and how we as voters have any real say in the process. Any way you can reconnect people to the process and the candidate is important.

AW: So we’re going to see you at FeedBurner for a long time?

Klau: That’s the plan! I’m having too much fun to think about anything else than making sure publishers can get a lot out of their feeds. This is as exciting a start-up as I’ve ever been at. We’re just growing too quick to think about anything other than how we can win [at what we do].


Colmen McCarthy’s Peace Studies Class Comes Under Scrutiny

Last month, two 17 year-old students at Bethesda-Chevy Chase High School in Maryland called for a ban of the Peace Studies course that has been offered as an elective to Seniors at the school since 1988 and is taught by Colman McCarthy, a former Washington Post reporter and founder of the Center for Teaching Peace. According to the Washington Post:

“[The students] acknowledge that with the exception of one lecture they sat in on this month, most of what they know about the course has come from friends and acquaintances who have taken the class. But, they said, those discussions, coupled with research they have done on [Coleman] McCarthy’s background, have convinced them that their school should not continue to offer Peace Studies unless significant changes are made. This is not an ideological debate, they said. Rather, what bothers them the most is that McCarthy offers students only one perspective.”

Despite the furor, the school’s administration intends to keep teaching the course. As Principal Sean Bulson stated:

“Peace Studies is one of the things that makes B-CC unique…It’s been an institution here, and kids from all across the spectrum have taken it. It’s not about indoctrination. It’s about debate and dialogue.”

McCarthy doesn’t hide the fact that he is a strong opponent of violence of any kind. However, he was puzzled by the students’ opposition:

“He said that although the two sat in on a recent class, they have not talked to him in depth about their concerns.

‘I’ve never said my views are right and theirs are wrong,’ he said about the students who take his course. ‘In fact, I cherish conservative dissenters. I wish we could get more of them in.’

But McCarthy’s unwavering belief in the importance of his work is summed up by his statement that “unless we teach them peace, someone else will teach them violence.”

The Peace Studies course is currently taught at seven other Montgomery County, Maryland high schools. Back in the 1990s, when I had the pleasure of teaching this semester-long course at Wilson High School in Washington DC as part of my graduate school training, it was called “Alternatives to Violence.”

While teaching this popular elective emphasizing nonviolent conflict resolution in interpersonal, community, national and international situations, my goal was to expose the students to ideas and topics they had never been confronted with before. And just as the Washington Post article stated, I remember many lively debates between myself and the students and amongst the students themselves.

We talked about such subjects as the civil rights movement, the death penalty, environmental activism, and political peace movements, among other things. Never was there any attempt to sugar-coat the facts. In talking about the death penalty, for example, of which about half of the students were in favor of and half opposed, we discussed the number of people who were executed and later found innocent of the particular crime for which they were imprisoned.

Rarely did any of the students not have a strong opinion one way or another. They were open-minded but not easily swayed if their own personal experiences didn’t comport with something in the curriculum. I remember one boy who was frustrated by my obviously idealistic insistence that talking through a problem was a way to resolve most disagreements.

He looked at me and said something along the lines of “Ms. Weckerle, you’ve obviously never been to my neighborhood. There we hit first and talk later.”

I learned a lot from those kids.


How Celebrities Frame Their Public Image Through Fake Paparazzi Journalism

The public’s obsession with celebrities seems to know no bounds.

Magazines such as the National Enquirer and Star, television and cable programs such as Access Hollywood and E! Entertainment, and the seemingly infinite number of celebrity-focused blogs, keep churning out the latest and greatest about the hottest celebrities around.

The Economist (premium content, subscription required) describes the coverage this way:

Half-a-dozen publications now use exclamation marks on their covers to describe the divorces, pregnancies, affairs, eating disorders and assorted depravities of the same small group of celebrities — notably Jessica Simpson, Britney Spears, …Tom Cruise and Katie Holmes, Jennifer Aniston and, most important, Angelina Jolie and her “bump”.

The formula for filling out the rest of these publications has been standardised: spotting cellulite, tracking breast augmentation and all around liposuction; a smattering of scoops bought from gossipy make-up artists and bouncers, etc; and a bit of slavish grovelling in the “exclusive interview.”

What’s generally not known is that celebrities are starting to take back control of their public image. As reported today in The Wall Street Journal (Caught in the Act! subscription required):

It has always been a relationship built upon animosity and mutual need. But tensions have grown with the explosion of media running paparazzi photos of stars canoodling and emerging from coffee shops in frumpy track suits.

Now stars such as Gwyneth Paltrow, Angelina Jolie and Jessica Simpson are fighting back. They are hiring their own photographers to capture supposedly private rendezvous, tipping off reporters to their whereabouts and developing relationships of mutual back-scratching with magazine editors.

The result is the flowering of a genre: fake paparazzi journalism, or the staging of “unstaged” moments….

Stars get to participate in the framing of their image and magazines appear to give readers a glimpse of the real celebrity untouched by public-relations varnish….

A new generation of “stalkarazzi” has specialized in capturing awkward moments….

The photographers’ onslaught has put stars in a tough spot. If they ignore the magazines, they let such pictures define their public image. But sitting down for formulaic interviews and staged publicity shots won’t necessarily satisfy the magazines’ lust for juicy stories.

The answer is manipulation so subtle it’s hard to say if there’s any manipulation at all….

“I would say at least 50% of what you see in terms of Hollywood coverage is something that was not necessarily born organically, ” says Janice Min, editor in chief of US Weekly. “This is a totally symbiotic relationship. This is how celebrities survive.”

According to the Journal, examples of such images include the picture of Gwyneth Paltrow emerging from a London hospital after giving birth to daughter Apple, the photograph taken in Haiti of Angelina Jolie’s expanding belly, and Tom Cruise arriving at the Ivy restaurant in Beverly Hills with previously unknown girlfriend Katie Holmes.


Harvard University Ranks Highest In … Back-Stabbing?

Universities and colleges that enjoy a high ranking in such closely-followed publications as U.S. News and World Report and The Princeton Review milk it for all its worth, despite the questionable value of such rankings.

As the University of Illinois at Urbana-Champaign’s Educational and Social Science Library points out:

Overall, there is a bit of a “can’t live with ’em, can’t live without ’em” aspect to college rankings. Colleges routinely disparage rankings but are quick to trumpet their high standing and paste the U.S. News best college graphic on their web site. Schools are even known to tinker with their admissions policies, alumni files, and other “ranking factors” in order to maintain or boost their U.S. News rating… Like them or leave them, colleges will certainly devote no less attention to rankings in the future.

Thomson Peterson’s, which itself offers a variety of college preparatory services, takes an even more critical tone:

College rankings make for good press—but that’s all.

Despite many people’s attempts to quantify colleges according to certain characteristics, many educators agree that those characteristics do not add up to any meaningful measures of quality. Further, publishing such misleading information and making a national event of it encourages colleges to shade the truth and to focus on the wrong factors in accepting students.

Rankings, in addition to being statistically problematic, distort the entire admissions process….

College rankings are irresistible and inescapable. Each year, a glut of publications seduces the entire nation with false assumptions that mislead parents and students and manipulate the entire college admissions landscape. Students have nowhere to turn except to publications offering eye-catching gimmicks and easy sound bites like “The Best Party Schools” and “Most Wired Colleges.” U.S. News & World Report, with its “America’s Best Colleges” issue, reigns as master of the rankings game. No school is immune to its influences. Reputations – not to mention application rates – can literally rise and fall according to its numbers.

Nevertheless, Harvard University’s #1 ranking no doubt goes a long way in recruiting students. Not that Harvard, considered by many the blue-blood institution of higher learning in the United States, needs any help.

Now Harvard can add a new feather to its cap — tops in academic back-stabbing.

The Economist describes Harvard University president Larry Summers’ tempestuous relationship with the university’s Faculty of Arts and Sciences and the Harvard Corporation, the university’s board, which ultimately led to his decision to resign on February 21.

Harvard likes to think of itself as the best university in the world. People who didn’t go there may beg to differ, but… Harvard proved that it is undoubtedly a world-beater in one discipline: academic back-stabbing….